Head-to-Head Specification Audit
HubSpot CRM vs Sansan
Inbound CRM for SMB · Global
Specification Matrix
| Metric | HubSpot CRM | Sansan |
|---|---|---|
| Starting Price | CustomBetter | Custom |
| API Rate Limit | 100 req/minBetter | 100 req/min |
| Target Country | Global | Japan |
| Category | CRM | CRM |
| Compliance | GDPR, CCPA, SOC2, ISO27001, POPIA | APPI, ISO27001 |
| Hosting Regions | US-East, EU-West | JP-Tokyo |
| Native Integrations | 6 listedBetter | 4 listed |
HubSpot CRM — Key Specs
- ✓Free CRM forever — unlimited contacts, pipeline, deals
- ✓ChatSpot AI: natural language CRM queries
- ✓GDPR consent management tools built-in
- ✓POPIA data export and deletion tools added 2024
Sansan — Key Specs
- ✓The de-facto business card digitisation platform in Japan — used by 8,000+ enterprises
- ✓AI extracts data from meishi (名刺) in both Japanese and English
- ✓Integrates with Salesforce — maps Japanese relationship hierarchy
- ✓APPI-compliant data management for Japanese enterprise buyers
Frequently Asked Questions
What is cheaper, HubSpot CRM or Sansan?+
Both tools start at $0/mo on their entry plans.
Which tool is better for compliance — HubSpot CRM or Sansan?+
Both support ISO27001. HubSpot CRM additionally supports GDPR, CCPA, SOC2, POPIA. Sansan additionally supports APPI.
Is HubSpot CRM or Sansan compliant with South Africa's POPIA?+
HubSpot CRM supports POPIA compliance. Sansan does not list POPIA as a supported framework.
Which has a higher API rate limit — HubSpot CRM or Sansan?+
HubSpot CRM has a higher API rate limit at 100 requests per minute. HubSpot CRM: 100 req/min. Sansan: 100 req/min.
Which tool is better suited for Global?+
HubSpot CRM is evaluated for Inbound CRM for SMB in Global with hosting regions: US-East, EU-West. Sansan has hosting regions: JP-Tokyo. For data residency in Global, check each vendor's data processing agreements.
Data last verified: 10 July 2026
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