Head-to-Head Specification Audit
HubSpot CRM vs Sansan
Inbound CRM for SMB · Global
Specification Matrix
| Metric | HubSpot CRM | Sansan |
|---|---|---|
| Starting Price | $0/mo | Custom pricing |
| API Rate Limit | 100 req/minTie | 100 req/minTie |
| Target Country | Global | Japan |
| Category | CRM | CRM |
| Compliance (vendor-stated) | CCPA, GDPR, POPIA, SOC2 | APPI, ISO27001 |
| Hosting Regions | US-East, EU-West | JP-Tokyo |
| Native Integrations | 6 listedBetter | 4 listed |
HubSpot CRM — Key Specs
Vendor-stated- ✓Free CRM forever — unlimited contacts, pipeline, deals
- ✓ChatSpot AI: natural language CRM queries
- ✓GDPR consent management tools built-in
- ✓POPIA data export and deletion tools added 2024
Sansan — Key Specs
Vendor-stated- ✓The de-facto business card digitisation platform in Japan — used by 8,000+ enterprises
- ✓AI extracts data from meishi (名刺) in both Japanese and English
- ✓Integrates with Salesforce — maps Japanese relationship hierarchy
- ✓APPI-compliant data management for Japanese enterprise buyers
Frequently Asked Questions
Which is lower-priced, HubSpot CRM or Sansan?+
Sansan uses custom pricing. HubSpot CRM starts at Free plan available. Contact Sansan directly for a quote.
Which compliance frameworks do HubSpot CRM and Sansan list?+
HubSpot CRM additionally lists CCPA, GDPR, POPIA, SOC2. Sansan additionally lists APPI, ISO27001. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does HubSpot CRM or Sansan list POPIA as a supported compliance framework?+
HubSpot CRM lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. Sansan does not list POPIA as a supported compliance framework in its public documentation. Contact the vendor to confirm their position before processing South African personal information.
Which has a higher documented API rate limit — HubSpot CRM or Sansan?+
Both HubSpot CRM and Sansan have the same documented API rate limit of 100 requests per minute. Verify current limits on each vendor's developer documentation.
Which data hosting regions do HubSpot CRM and Sansan support?+
HubSpot CRM lists hosting regions: US-East, EU-West. Sansan lists hosting regions: JP-Tokyo. For data residency requirements in Global, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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