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Independent directory. VektorIndex is not affiliated with or sponsored by any listed vendor. All specifications are sourced from official vendor documentation.

Head-to-Head Specification Audit

HubSpot CRM vs Sansan

Inbound CRM for SMB · Global

CRM

HubSpot CRM

Inbound CRM for SMB · Global

Visit HubSpot CRM

CRM

Sansan

Japanese Enterprise Sales Teams · Japan

Visit Sansan

Specification Matrix

MetricHubSpot CRMSansan
Starting PriceCustomBetterCustom
API Rate Limit100 req/minBetter100 req/min
Target CountryGlobalJapan
CategoryCRMCRM
ComplianceGDPR, CCPA, SOC2, ISO27001, POPIAAPPI, ISO27001
Hosting RegionsUS-East, EU-WestJP-Tokyo
Native Integrations6 listedBetter4 listed

HubSpot CRM — Key Specs

  • Free CRM forever — unlimited contacts, pipeline, deals
  • ChatSpot AI: natural language CRM queries
  • GDPR consent management tools built-in
  • POPIA data export and deletion tools added 2024

Sansan — Key Specs

  • The de-facto business card digitisation platform in Japan — used by 8,000+ enterprises
  • AI extracts data from meishi (名刺) in both Japanese and English
  • Integrates with Salesforce — maps Japanese relationship hierarchy
  • APPI-compliant data management for Japanese enterprise buyers

Frequently Asked Questions

What is cheaper, HubSpot CRM or Sansan?+

Both tools start at $0/mo on their entry plans.

Which tool is better for compliance — HubSpot CRM or Sansan?+

Both support ISO27001. HubSpot CRM additionally supports GDPR, CCPA, SOC2, POPIA. Sansan additionally supports APPI.

Is HubSpot CRM or Sansan compliant with South Africa's POPIA?+

HubSpot CRM supports POPIA compliance. Sansan does not list POPIA as a supported framework.

Which has a higher API rate limit — HubSpot CRM or Sansan?+

HubSpot CRM has a higher API rate limit at 100 requests per minute. HubSpot CRM: 100 req/min. Sansan: 100 req/min.

Which tool is better suited for Global?+

HubSpot CRM is evaluated for Inbound CRM for SMB in Global with hosting regions: US-East, EU-West. Sansan has hosting regions: JP-Tokyo. For data residency in Global, check each vendor's data processing agreements.

Data last verified: 10 July 2026

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