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Head-to-Head Specification Audit

Sansan vs Zoho CRM

Japanese Enterprise Sales Teams · Japan

CRM

Sansan

Japanese Enterprise Sales Teams · Japan

Visit Sansan →

CRM

Zoho CRM

CRM for SMB — Africa & India Focused · South Africa

Visit Zoho CRM →

Specification Matrix

MetricSansanZoho CRM
Starting PriceCustomBetter$14/mo
API Rate Limit100 req/minBetter100 req/min
Target CountryJapanSouth Africa
CategoryCRMCRM
ComplianceAPPI, ISO27001GDPR, POPIA, SOC2
Hosting RegionsJP-TokyoUS-East, EU-West, IN-Central
Native Integrations4 listed6 listedBetter

Sansan — Key Specs

  • ✓The de-facto business card digitisation platform in Japan — used by 8,000+ enterprises
  • ✓AI extracts data from meishi (名刺) in both Japanese and English
  • ✓Integrates with Salesforce — maps Japanese relationship hierarchy
  • ✓APPI-compliant data management for Japanese enterprise buyers

Zoho CRM — Key Specs

  • ✓Best value CRM for South African companies — ZAR pricing available
  • ✓Zia AI: sales predictions, anomaly detection, next best time to contact
  • ✓POPIA-compliant: data residency and DPA options for ZA companies
  • ✓Free tier: 3 users, core CRM features

Frequently Asked Questions

What is cheaper, Sansan or Zoho CRM?+

Sansan starts at $0/mo, which is lower than Zoho CRM at $14/mo.

Which tool is better for compliance — Sansan or Zoho CRM?+

Sansan additionally supports APPI, ISO27001. Zoho CRM additionally supports GDPR, POPIA, SOC2.

Is Sansan or Zoho CRM compliant with South Africa's POPIA?+

Zoho CRM supports POPIA compliance. Sansan does not list POPIA as a supported framework.

Which has a higher API rate limit — Sansan or Zoho CRM?+

Sansan has a higher API rate limit at 100 requests per minute. Sansan: 100 req/min. Zoho CRM: 100 req/min.

Which tool is better suited for Japan?+

Sansan is evaluated for Japanese Enterprise Sales Teams in Japan with hosting regions: JP-Tokyo. Zoho CRM has hosting regions: US-East, EU-West, IN-Central. For data residency in Japan, check each vendor's data processing agreements.

Data last verified: 10 July 2026

Related CRM Comparisons

Sansan vs HubSpot CRM →Zoho CRM vs HubSpot CRM →Sansan vs Salesforce →Zoho CRM vs Salesforce →Sansan vs Pipedrive →Zoho CRM vs Pipedrive →

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