Head-to-Head Specification Audit
Salesforce Sales Cloud vs Sansan
Enterprise CRM Platform · Global
Specification Matrix
| Metric | Salesforce Sales Cloud | Sansan |
|---|---|---|
| Starting Price | $25/mo | Custom pricing |
| API Rate Limit | 1000 req/minBetter | 100 req/min |
| Target Country | Global | Japan |
| Category | CRM | CRM |
| Compliance (vendor-stated) | SOC2, GDPR, HIPAA, ISO27001, CCPA, POPIA | APPI, ISO27001 |
| Hosting Regions | US-East, EU-West, AP-Southeast | JP-Tokyo |
| Native Integrations | 6 listedBetter | 4 listed |
Salesforce Sales Cloud — Key Specs
Vendor-stated- ✓Market leader: 20%+ CRM market share
- ✓Einstein AI: lead scoring, opportunity forecasting, next best action
- ✓AppExchange: 5,000+ third-party integrations
- ✓SOC 2 Type II, ISO 27001, GDPR, HIPAA compliant
Sansan — Key Specs
Vendor-stated- ✓The de-facto business card digitisation platform in Japan — used by 8,000+ enterprises
- ✓AI extracts data from meishi (名刺) in both Japanese and English
- ✓Integrates with Salesforce — maps Japanese relationship hierarchy
- ✓APPI-compliant data management for Japanese enterprise buyers
Frequently Asked Questions
Which is lower-priced, Salesforce Sales Cloud or Sansan?+
Sansan uses custom pricing. Salesforce Sales Cloud starts at $25/mo. Contact Sansan directly for a quote.
Which compliance frameworks do Salesforce Sales Cloud and Sansan list?+
Both list ISO27001 in their vendor documentation. Salesforce Sales Cloud additionally lists SOC2, GDPR, HIPAA, CCPA, POPIA. Sansan additionally lists APPI. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does Salesforce Sales Cloud or Sansan list POPIA as a supported compliance framework?+
Salesforce Sales Cloud lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. Sansan does not list POPIA as a supported compliance framework in its public documentation. Contact the vendor to confirm their position before processing South African personal information.
Which has a higher documented API rate limit — Salesforce Sales Cloud or Sansan?+
Salesforce Sales Cloud has a higher documented API rate limit at 1000 req/min versus Sansan at 100 req/min.
Which data hosting regions do Salesforce Sales Cloud and Sansan support?+
Salesforce Sales Cloud lists hosting regions: US-East, EU-West, AP-Southeast. Sansan lists hosting regions: JP-Tokyo. For data residency requirements in Global, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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