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Independent directory. VektorIndex is not affiliated with or sponsored by any listed vendor. All specifications are sourced from official vendor documentation.

Head-to-Head Specification Audit

HubSpot CRM vs Zoho CRM

Inbound CRM for SMB · Global

CRM

HubSpot CRM

Inbound CRM for SMB · Global

Visit HubSpot CRM →

CRM

Zoho CRM

CRM for SMB — Africa & India Focused · South Africa

Visit Zoho CRM →

Specification Matrix

MetricHubSpot CRMZoho CRM
Starting PriceCustomBetter$14/mo
API Rate Limit100 req/minBetter100 req/min
Target CountryGlobalSouth Africa
CategoryCRMCRM
ComplianceGDPR, CCPA, SOC2, ISO27001, POPIAGDPR, POPIA, SOC2
Hosting RegionsUS-East, EU-WestUS-East, EU-West, IN-Central
Native Integrations6 listedBetter6 listed

HubSpot CRM — Key Specs

  • ✓Free CRM forever — unlimited contacts, pipeline, deals
  • ✓ChatSpot AI: natural language CRM queries
  • ✓GDPR consent management tools built-in
  • ✓POPIA data export and deletion tools added 2024

Zoho CRM — Key Specs

  • ✓Best value CRM for South African companies — ZAR pricing available
  • ✓Zia AI: sales predictions, anomaly detection, next best time to contact
  • ✓POPIA-compliant: data residency and DPA options for ZA companies
  • ✓Free tier: 3 users, core CRM features

Frequently Asked Questions

What is cheaper, HubSpot CRM or Zoho CRM?+

HubSpot CRM starts at $0/mo, which is lower than Zoho CRM at $14/mo.

Which tool is better for compliance — HubSpot CRM or Zoho CRM?+

Both support GDPR, SOC2, POPIA. HubSpot CRM additionally supports CCPA, ISO27001.

Is HubSpot CRM or Zoho CRM compliant with South Africa's POPIA?+

Both HubSpot CRM and Zoho CRM support POPIA compliance frameworks according to their official documentation.

Which has a higher API rate limit — HubSpot CRM or Zoho CRM?+

HubSpot CRM has a higher API rate limit at 100 requests per minute. HubSpot CRM: 100 req/min. Zoho CRM: 100 req/min.

Which tool is better suited for Global?+

HubSpot CRM is evaluated for Inbound CRM for SMB in Global with hosting regions: US-East, EU-West. Zoho CRM has hosting regions: US-East, EU-West, IN-Central. For data residency in Global, check each vendor's data processing agreements.

Data last verified: 26 June 2026

Related CRM Comparisons

HubSpot CRM vs HubSpot CRM →Zoho CRM vs HubSpot CRM →HubSpot CRM vs Salesforce →Zoho CRM vs Salesforce →HubSpot CRM vs Pipedrive →Zoho CRM vs Pipedrive →

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