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Head-to-Head Specification Audit

HubSpot CRM vs Epic Systems

SaaS & Tech Businesses · Global

CRM

HubSpot CRM

SaaS & Tech Businesses · Global

Visit HubSpot CRM

Healthcare Software

Epic Systems

Enterprise Electronic Health Records · United States

Visit Epic Systems

Specification Matrix

MetricHubSpot CRMEpic Systems
Starting Price$45/moBetter$1000000/mo
API Rate Limit100 req/min200 req/minBetter
Target CountryGlobalUnited States
CategoryCRMHealthcare Software
ComplianceGDPR, CCPA, POPIA, SOC2HIPAA, ONC, SOC2, HL7-FHIR, FDA-SaMD
Hosting RegionsUS-East, EU-West, AP-SoutheastUS-East, US-West
Native Integrations8 listedBetter5 listed

HubSpot CRM — Key Specs

  • Free CRM includes unlimited contacts, deal pipeline, and email tracking forever
  • Marketing Hub, Sales Hub, and Service Hub unite on one data model — no sync lag
  • AI content assistant and predictive lead scoring on Professional plan
  • Operations Hub syncs bidirectionally with Salesforce, Pipedrive, and 1,000+ tools

Epic Systems — Key Specs

  • Largest EHR market share (35%+ of US hospital beds)
  • MyChart patient portal with 200M+ registered patients
  • Epic AI (Cosmos) — largest real-world clinical dataset for AI training
  • ONC-certified, HIPAA, HL7 FHIR R4 compliant

Frequently Asked Questions

What is cheaper, HubSpot CRM or Epic Systems?+

HubSpot CRM starts at $45/mo, which is lower than Epic Systems at $1000000/mo.

Which tool is better for compliance — HubSpot CRM or Epic Systems?+

Both support SOC2. HubSpot CRM additionally supports GDPR, CCPA, POPIA. Epic Systems additionally supports HIPAA, ONC, HL7-FHIR, FDA-SaMD.

Is HubSpot CRM or Epic Systems compliant with South Africa's POPIA?+

HubSpot CRM supports POPIA compliance. Epic Systems does not list POPIA as a supported framework.

Which has a higher API rate limit — HubSpot CRM or Epic Systems?+

Epic Systems has a higher API rate limit at 200 requests per minute. HubSpot CRM: 100 req/min. Epic Systems: 200 req/min.

Which tool is better suited for Global?+

HubSpot CRM is evaluated for SaaS & Tech Businesses in Global with hosting regions: US-East, EU-West, AP-Southeast. Epic Systems has hosting regions: US-East, US-West. For data residency in Global, check each vendor's data processing agreements.

Data last verified: 26 June 2026

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