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Head-to-Head Specification Audit

Epic Systems vs Pipedrive

Enterprise Electronic Health Records · United States

Healthcare Software

Epic Systems

Enterprise Electronic Health Records · United States

Visit Epic Systems

CRM

Pipedrive

SMB Sales Teams · Global

Visit Pipedrive

Specification Matrix

MetricEpic SystemsPipedrive
Starting Price$1000000/mo$14/moBetter
API Rate Limit200 req/minBetter80 req/min
Target CountryUnited StatesGlobal
CategoryHealthcare SoftwareCRM
ComplianceHIPAA, ONC, SOC2, HL7-FHIR, FDA-SaMDGDPR, POPIA, SOC2
Hosting RegionsUS-East, US-WestEU-West, US-East
Native Integrations5 listed7 listedBetter

Epic Systems — Key Specs

  • Largest EHR market share (35%+ of US hospital beds)
  • MyChart patient portal with 200M+ registered patients
  • Epic AI (Cosmos) — largest real-world clinical dataset for AI training
  • ONC-certified, HIPAA, HL7 FHIR R4 compliant

Pipedrive — Key Specs

  • Visual pipeline UI reduces CRM admin time vs Salesforce by up to 40%
  • AI Sales Assistant surfaces next best actions for each open deal
  • LeadBooster chatbot qualifies inbound leads around the clock
  • GDPR and POPIA compliance controls built into all paid tiers

Frequently Asked Questions

What is cheaper, Epic Systems or Pipedrive?+

Pipedrive starts at $14/mo, which is lower than Epic Systems at $1000000/mo.

Which tool is better for compliance — Epic Systems or Pipedrive?+

Both support SOC2. Epic Systems additionally supports HIPAA, ONC, HL7-FHIR, FDA-SaMD. Pipedrive additionally supports GDPR, POPIA.

Is Epic Systems or Pipedrive compliant with South Africa's POPIA?+

Pipedrive supports POPIA compliance. Epic Systems does not list POPIA as a supported framework.

Which has a higher API rate limit — Epic Systems or Pipedrive?+

Epic Systems has a higher API rate limit at 200 requests per minute. Epic Systems: 200 req/min. Pipedrive: 80 req/min.

Which tool is better suited for United States?+

Epic Systems is evaluated for Enterprise Electronic Health Records in United States with hosting regions: US-East, US-West. Pipedrive has hosting regions: EU-West, US-East. For data residency in United States, check each vendor's data processing agreements.

Data last verified: 26 June 2026

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