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Head-to-Head Specification Audit

Epic Systems vs Salesforce

Enterprise Electronic Health Records · United States

Healthcare Software

Epic Systems

Enterprise Electronic Health Records · United States

Visit Epic Systems

CRM

Salesforce

Enterprise Sales Teams · Global

Visit Salesforce

Specification Matrix

MetricEpic SystemsSalesforce
Starting Price$1000000/mo$25/moBetter
API Rate Limit200 req/min1000 req/minBetter
Target CountryUnited StatesGlobal
CategoryHealthcare SoftwareCRM
ComplianceHIPAA, ONC, SOC2, HL7-FHIR, FDA-SaMDGDPR, CCPA, POPIA, SOC2, ISO27001, FedRAMP
Hosting RegionsUS-East, US-WestUS-East, EU-West, AP-Southeast, AU-East
Native Integrations5 listed7 listedBetter

Epic Systems — Key Specs

  • Largest EHR market share (35%+ of US hospital beds)
  • MyChart patient portal with 200M+ registered patients
  • Epic AI (Cosmos) — largest real-world clinical dataset for AI training
  • ONC-certified, HIPAA, HL7 FHIR R4 compliant

Salesforce — Key Specs

  • Einstein AI forecasting surfaces at-risk deals before they slip
  • AppExchange has 7,000+ certified B2B integrations
  • POPIA and GDPR data governance controls built into Org settings
  • Customisable objects and flows handle any sales process complexity

Frequently Asked Questions

What is cheaper, Epic Systems or Salesforce?+

Salesforce starts at $25/mo, which is lower than Epic Systems at $1000000/mo.

Which tool is better for compliance — Epic Systems or Salesforce?+

Both support SOC2. Epic Systems additionally supports HIPAA, ONC, HL7-FHIR, FDA-SaMD. Salesforce additionally supports GDPR, CCPA, POPIA, ISO27001, FedRAMP.

Is Epic Systems or Salesforce compliant with South Africa's POPIA?+

Salesforce supports POPIA compliance. Epic Systems does not list POPIA as a supported framework.

Which has a higher API rate limit — Epic Systems or Salesforce?+

Salesforce has a higher API rate limit at 1000 requests per minute. Epic Systems: 200 req/min. Salesforce: 1000 req/min.

Which tool is better suited for United States?+

Epic Systems is evaluated for Enterprise Electronic Health Records in United States with hosting regions: US-East, US-West. Salesforce has hosting regions: US-East, EU-West, AP-Southeast, AU-East. For data residency in United States, check each vendor's data processing agreements.

Data last verified: 26 June 2026

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Epic Systems vs Salesforce for Enterprise Electronic Health Records in United States | VektorIndex