Head-to-Head Specification Audit
Epic Systems vs HubSpot CRM
Enterprise Electronic Health Records · United States
Healthcare Software
Epic Systems
Enterprise Electronic Health Records · United States
Visit Epic Systems →Specification Matrix
| Metric | Epic Systems | HubSpot CRM |
|---|---|---|
| Starting Price | Custom pricing | $0/mo |
| API Rate Limit | 200 req/minBetter | 100 req/min |
| Target Country | United States | South Africa |
| Category | Healthcare Software | CRM |
| Compliance (vendor-stated) | HIPAA, ONC, SOC2, HL7-FHIR, FDA-SaMD | GDPR, POPIA, CCPA, SOC2 |
| Hosting Regions | US-East, US-West | US-East, EU-West |
| Native Integrations | 5 listed | 6 listedBetter |
Epic Systems — Key Specs
Vendor-stated- ✓Largest EHR market share (35%+ of US hospital beds)
- ✓MyChart patient portal with 200M+ registered patients
- ✓Epic AI (Cosmos) — largest real-world clinical dataset for AI training
- ✓ONC-certified, HIPAA, HL7 FHIR R4 compliant
HubSpot CRM — Key Specs
Vendor-stated- ✓Native POPIA data residency controls added in 2024
- ✓Unlimited contacts on free tier — zero entry cost
- ✓Bi-directional sync with WhatsApp Business API
- ✓300+ native integrations including PropTrack and Lightstone
Frequently Asked Questions
Which is lower-priced, Epic Systems or HubSpot CRM?+
Epic Systems uses custom pricing. HubSpot CRM starts at Free plan available. Contact Epic Systems directly for a quote.
Which compliance frameworks do Epic Systems and HubSpot CRM list?+
Both list SOC2 in their vendor documentation. Epic Systems additionally lists HIPAA, ONC, HL7-FHIR, FDA-SaMD. HubSpot CRM additionally lists GDPR, POPIA, CCPA. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does Epic Systems or HubSpot CRM list POPIA as a supported compliance framework?+
HubSpot CRM lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. Epic Systems does not list POPIA as a supported compliance framework in its public documentation. Contact the vendor to confirm their position before processing South African personal information.
Which has a higher documented API rate limit — Epic Systems or HubSpot CRM?+
Epic Systems has a higher documented API rate limit at 200 req/min versus HubSpot CRM at 100 req/min.
Which data hosting regions do Epic Systems and HubSpot CRM support?+
Epic Systems lists hosting regions: US-East, US-West. HubSpot CRM lists hosting regions: US-East, EU-West. For data residency requirements in United States, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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