Head-to-Head Specification Audit
Xendit vs Twilio
Indonesian & SEA Businesses · Southeast Asia
Specification Matrix
| Metric | Xendit | Twilio |
|---|---|---|
| Starting Price | $0/mo | Custom pricing |
| API Rate Limit | 200 req/min | 1000 req/minBetter |
| Target Country | Southeast Asia | Global |
| Category | Payment Processing | Communication APIs |
| Compliance (vendor-stated) | Bank Indonesia Regulated, PDP Law | GDPR, HIPAA, SOC2, ISO27001, CCPA |
| Hosting Regions | ID-Jakarta, PH-Manila | US-East, US-West, EU-West, AP-Southeast, AP-Northeast, AU-East |
| Native Integrations | 4 listed | 6 listedBetter |
Xendit — Key Specs
Vendor-stated- ✓Leading payment gateway in Indonesia — $150M+ in funding
- ✓Accepts bank transfers, e-wallets (GoPay, OVO, Dana), cards, and QRIS
- ✓Virtual account payments — the primary B2B payment method in Indonesia
- ✓Expanding to Philippines, Vietnam, Malaysia, and Thailand
Twilio — Key Specs
Vendor-stated- ✓Global leader in communication APIs — SMS, Voice, WhatsApp, Email, Video
- ✓Flex contact centre and Segment CDP now integrated
- ✓Programmable messaging across 180+ countries with a single API
- ✓Verify API for OTP — 99.99% uptime SLA on paid plans
Frequently Asked Questions
Which is lower-priced, Xendit or Twilio?+
Twilio uses custom pricing. Xendit starts at Free plan available. Contact Twilio directly for a quote.
Which compliance frameworks do Xendit and Twilio list?+
Xendit additionally lists Bank Indonesia Regulated, PDP Law. Twilio additionally lists GDPR, HIPAA, SOC2, ISO27001, CCPA. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Which has a higher documented API rate limit — Xendit or Twilio?+
Twilio has a higher documented API rate limit at 1000 req/min versus Xendit at 200 req/min.
Which data hosting regions do Xendit and Twilio support?+
Xendit lists hosting regions: ID-Jakarta, PH-Manila. Twilio lists hosting regions: US-East, US-West, EU-West, AP-Southeast, AP-Northeast, AU-East. For data residency requirements in Southeast Asia, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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