Head-to-Head Specification Audit
Xendit vs Loom
Indonesian & SEA Businesses · Southeast Asia
Specification Matrix
| Metric | Xendit | Loom |
|---|---|---|
| Starting Price | $0/moBetter | $12.5/mo |
| API Rate Limit | 200 req/minBetter | 100 req/min |
| Target Country | Southeast Asia | Global |
| Category | Payment Processing | Video & Async Comms |
| Compliance (vendor-stated) | Bank Indonesia Regulated, PDP Law | GDPR, SOC2, CCPA |
| Hosting Regions | ID-Jakarta, PH-Manila | US-East, US-West, EU-West |
| Native Integrations | 4 listed | 8 listedBetter |
Xendit — Key Specs
Vendor-stated- ✓Leading payment gateway in Indonesia — $150M+ in funding
- ✓Accepts bank transfers, e-wallets (GoPay, OVO, Dana), cards, and QRIS
- ✓Virtual account payments — the primary B2B payment method in Indonesia
- ✓Expanding to Philippines, Vietnam, Malaysia, and Thailand
Loom — Key Specs
Vendor-stated- ✓Record screen, camera, and microphone simultaneously with one click
- ✓AI-powered auto-titles, summaries, and chapters generated for every video
- ✓Viewer engagement data shows who watched, where they rewound, and time spent
- ✓Acquired by Atlassian — deeply integrated with Jira and Confluence
Frequently Asked Questions
Which is lower-priced, Xendit or Loom?+
Xendit starts at Free plan available, which is lower than Loom at $12.5/mo. Verify current pricing on each vendor's website.
Which compliance frameworks do Xendit and Loom list?+
Xendit additionally lists Bank Indonesia Regulated, PDP Law. Loom additionally lists GDPR, SOC2, CCPA. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Which has a higher documented API rate limit — Xendit or Loom?+
Xendit has a higher documented API rate limit at 200 req/min versus Loom at 100 req/min.
Which data hosting regions do Xendit and Loom support?+
Xendit lists hosting regions: ID-Jakarta, PH-Manila. Loom lists hosting regions: US-East, US-West, EU-West. For data residency requirements in Southeast Asia, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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