Head-to-Head Specification Audit
Veeva Systems vs Salesforce
Life Sciences Cloud Platform · Global
Specification Matrix
| Metric | Veeva Systems | Salesforce |
|---|---|---|
| Starting Price | Custom pricing | $25/mo |
| API Rate Limit | 100 req/min | 1000 req/minBetter |
| Target Country | Global | Global |
| Category | Healthcare Software | CRM |
| Compliance (vendor-stated) | FDA-21CFR11, GDPR, SOC2, ISO27001, GxP | GDPR, CCPA, POPIA, SOC2, ISO27001, FedRAMP |
| Hosting Regions | US-East, EU-West, AP-Southeast | US-East, EU-West, AP-Southeast, AU-East |
| Native Integrations | 5 listed | 7 listedBetter |
Veeva Systems — Key Specs
Vendor-stated- ✓Dominant in pharmaceutical commercial operations — 80%+ of top 20 pharma
- ✓FDA 21 CFR Part 11 compliant electronic records
- ✓Veeva AI (Einstein) for CRM with full audit trail
- ✓Global data residency in EU, US, APAC
Salesforce — Key Specs
Vendor-stated- ✓Einstein AI forecasting surfaces at-risk deals before they slip
- ✓AppExchange has 7,000+ certified B2B integrations
- ✓POPIA and GDPR data governance controls built into Org settings
- ✓Customisable objects and flows handle any sales process complexity
Frequently Asked Questions
Which is lower-priced, Veeva Systems or Salesforce?+
Veeva Systems uses custom pricing. Salesforce starts at $25/mo. Contact Veeva Systems directly for a quote.
Which compliance frameworks do Veeva Systems and Salesforce list?+
Both list GDPR, SOC2, ISO27001 in their vendor documentation. Veeva Systems additionally lists FDA-21CFR11, GxP. Salesforce additionally lists CCPA, POPIA, FedRAMP. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does Veeva Systems or Salesforce list POPIA as a supported compliance framework?+
Salesforce lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. Veeva Systems does not list POPIA as a supported compliance framework in its public documentation. Contact the vendor to confirm their position before processing South African personal information.
Which has a higher documented API rate limit — Veeva Systems or Salesforce?+
Salesforce has a higher documented API rate limit at 1000 req/min versus Veeva Systems at 100 req/min.
Which data hosting regions do Veeva Systems and Salesforce support?+
Veeva Systems lists hosting regions: US-East, EU-West, AP-Southeast. Salesforce lists hosting regions: US-East, EU-West, AP-Southeast, AU-East. For data residency requirements in Global, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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