Head-to-Head Specification Audit
Pipedrive vs Jira
SMB Sales Teams · Global
Specification Matrix
| Metric | Pipedrive | Jira |
|---|---|---|
| Starting Price | $14/mo | $0/moBetter |
| API Rate Limit | 80 req/min | 200 req/minBetter |
| Target Country | Global | Global |
| Category | CRM | Project Management |
| Compliance | GDPR, POPIA, SOC2 | GDPR, SOC2, ISO27001, CCPA, HIPAA |
| Hosting Regions | EU-West, US-East | US-East, EU-West, AP-Southeast, AU-East |
| Native Integrations | 7 listed | 8 listedBetter |
Pipedrive — Key Specs
- ✓Visual pipeline UI reduces CRM admin time vs Salesforce by up to 40%
- ✓AI Sales Assistant surfaces next best actions for each open deal
- ✓LeadBooster chatbot qualifies inbound leads around the clock
- ✓GDPR and POPIA compliance controls built into all paid tiers
Jira — Key Specs
- ✓Free plan supports up to 10 users with full scrum and kanban boards
- ✓Deep GitHub, GitLab, and Bitbucket integration auto-links every PR to an issue
- ✓Advanced Roadmaps visualises cross-team dependencies at the programme level
- ✓Atlassian Intelligence AI writes issue descriptions and summarises sprint progress
Frequently Asked Questions
What is cheaper, Pipedrive or Jira?+
Jira starts at a free plan, which is lower than Pipedrive at $14/mo.
Which tool is better for compliance — Pipedrive or Jira?+
Both support GDPR, SOC2. Pipedrive additionally supports POPIA. Jira additionally supports ISO27001, CCPA, HIPAA.
Is Pipedrive or Jira compliant with South Africa's POPIA?+
Pipedrive supports POPIA compliance. Jira does not list POPIA as a supported framework.
Which has a higher API rate limit — Pipedrive or Jira?+
Jira has a higher documented API rate limit at 200 req/min versus Pipedrive at 80 req/min.
Which tool is better suited for Global?+
Pipedrive is evaluated for SMB Sales Teams in Global with hosting regions: EU-West, US-East. Jira has hosting regions: US-East, EU-West, AP-Southeast, AU-East. For data residency in Global, check each vendor's data processing agreements.
Data last verified: 24 July 2026
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