Head-to-Head Specification Audit
Pipedrive vs Epic Systems
SMB Sales Teams · Global
Healthcare Software
Epic Systems
Enterprise Electronic Health Records · United States
Visit Epic Systems →Specification Matrix
| Metric | Pipedrive | Epic Systems |
|---|---|---|
| Starting Price | $14/moBetter | $1000000/mo |
| API Rate Limit | 80 req/min | 200 req/minBetter |
| Target Country | Global | United States |
| Category | CRM | Healthcare Software |
| Compliance | GDPR, POPIA, SOC2 | HIPAA, ONC, SOC2, HL7-FHIR, FDA-SaMD |
| Hosting Regions | EU-West, US-East | US-East, US-West |
| Native Integrations | 7 listedBetter | 5 listed |
Pipedrive — Key Specs
- ✓Visual pipeline UI reduces CRM admin time vs Salesforce by up to 40%
- ✓AI Sales Assistant surfaces next best actions for each open deal
- ✓LeadBooster chatbot qualifies inbound leads around the clock
- ✓GDPR and POPIA compliance controls built into all paid tiers
Epic Systems — Key Specs
- ✓Largest EHR market share (35%+ of US hospital beds)
- ✓MyChart patient portal with 200M+ registered patients
- ✓Epic AI (Cosmos) — largest real-world clinical dataset for AI training
- ✓ONC-certified, HIPAA, HL7 FHIR R4 compliant
Frequently Asked Questions
What is cheaper, Pipedrive or Epic Systems?+
Pipedrive starts at $14/mo, which is lower than Epic Systems at $1000000/mo.
Which tool is better for compliance — Pipedrive or Epic Systems?+
Both support SOC2. Pipedrive additionally supports GDPR, POPIA. Epic Systems additionally supports HIPAA, ONC, HL7-FHIR, FDA-SaMD.
Is Pipedrive or Epic Systems compliant with South Africa's POPIA?+
Pipedrive supports POPIA compliance. Epic Systems does not list POPIA as a supported framework.
Which has a higher API rate limit — Pipedrive or Epic Systems?+
Epic Systems has a higher API rate limit at 200 requests per minute. Pipedrive: 80 req/min. Epic Systems: 200 req/min.
Which tool is better suited for Global?+
Pipedrive is evaluated for SMB Sales Teams in Global with hosting regions: EU-West, US-East. Epic Systems has hosting regions: US-East, US-West. For data residency in Global, check each vendor's data processing agreements.
Data last verified: 26 June 2026
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