Head-to-Head Specification Audit
GrabPay Business vs Loom
Southeast Asian Businesses · Southeast Asia
Payment Processing
GrabPay Business
Southeast Asian Businesses · Southeast Asia
Visit GrabPay Business →Specification Matrix
| Metric | GrabPay Business | Loom |
|---|---|---|
| Starting Price | $0/moBetter | $12.5/mo |
| API Rate Limit | 100 req/minTie | 100 req/minTie |
| Target Country | Southeast Asia | Global |
| Category | Payment Processing | Video & Async Comms |
| Compliance (vendor-stated) | MAS Regulated, PDPA | GDPR, SOC2, CCPA |
| Hosting Regions | SG-Central, MY-KL, ID-Jakarta | US-East, US-West, EU-West |
| Native Integrations | 3 listed | 8 listedBetter |
GrabPay Business — Key Specs
Vendor-stated- ✓35M+ monthly active users across 8 SEA countries
- ✓Integrated with GrabFood, GrabMart, and GrabTaxi ecosystem
- ✓QR payment, e-wallet, and card acceptance in one platform
- ✓Strong merchant acquisition support in SG, MY, ID, PH, TH, VN
Loom — Key Specs
Vendor-stated- ✓Record screen, camera, and microphone simultaneously with one click
- ✓AI-powered auto-titles, summaries, and chapters generated for every video
- ✓Viewer engagement data shows who watched, where they rewound, and time spent
- ✓Acquired by Atlassian — deeply integrated with Jira and Confluence
Frequently Asked Questions
Which is lower-priced, GrabPay Business or Loom?+
GrabPay Business starts at Free plan available, which is lower than Loom at $12.5/mo. Verify current pricing on each vendor's website.
Which compliance frameworks do GrabPay Business and Loom list?+
GrabPay Business additionally lists MAS Regulated, PDPA. Loom additionally lists GDPR, SOC2, CCPA. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Which has a higher documented API rate limit — GrabPay Business or Loom?+
Both GrabPay Business and Loom have the same documented API rate limit of 100 requests per minute. Verify current limits on each vendor's developer documentation.
Which data hosting regions do GrabPay Business and Loom support?+
GrabPay Business lists hosting regions: SG-Central, MY-KL, ID-Jakarta. Loom lists hosting regions: US-East, US-West, EU-West. For data residency requirements in Southeast Asia, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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