Head-to-Head Specification Audit
Doximity vs Zoho CRM
Physician Professional Network & Telemedicine · United States
Healthcare Software
Doximity
Physician Professional Network & Telemedicine · United States
Visit Doximity →Specification Matrix
| Metric | Doximity | Zoho CRM |
|---|---|---|
| Starting Price | $0/moBetter | $14/mo |
| API Rate Limit | 120 req/minBetter | 100 req/min |
| Target Country | United States | South Africa |
| Category | Healthcare Software | CRM |
| Compliance (vendor-stated) | HIPAA, SOC2 | GDPR, POPIA, SOC2 |
| Hosting Regions | US-East, US-West | US-East, EU-West, IN-Central |
| Native Integrations | 5 listed | 6 listedBetter |
Doximity — Key Specs
Vendor-stated- ✓Largest physician network in US (80%+ of US physicians)
- ✓HIPAA-compliant telemedicine and secure messaging free for physicians
- ✓AI Drafts feature — generates patient messages from bullet points
- ✓Epic/Cerner integration for scheduling
Zoho CRM — Key Specs
Vendor-stated- ✓Best value CRM for South African companies — ZAR pricing available
- ✓Zia AI: sales predictions, anomaly detection, next best time to contact
- ✓POPIA-compliant: data residency and DPA options for ZA companies
- ✓Free tier: 3 users, core CRM features
Frequently Asked Questions
Which is lower-priced, Doximity or Zoho CRM?+
Doximity starts at Free plan available, which is lower than Zoho CRM at $14/mo. Verify current pricing on each vendor's website.
Which compliance frameworks do Doximity and Zoho CRM list?+
Both list SOC2 in their vendor documentation. Doximity additionally lists HIPAA. Zoho CRM additionally lists GDPR, POPIA. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does Doximity or Zoho CRM list POPIA as a supported compliance framework?+
Zoho CRM lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. Doximity does not list POPIA as a supported compliance framework in its public documentation. Contact the vendor to confirm their position before processing South African personal information.
Which has a higher documented API rate limit — Doximity or Zoho CRM?+
Doximity has a higher documented API rate limit at 120 req/min versus Zoho CRM at 100 req/min.
Which data hosting regions do Doximity and Zoho CRM support?+
Doximity lists hosting regions: US-East, US-West. Zoho CRM lists hosting regions: US-East, EU-West, IN-Central. For data residency requirements in United States, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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