Head-to-Head Specification Audit
Zoom vs Salesforce Sales Cloud
Business Teams & Enterprises · Global
Specification Matrix
| Metric | Zoom | Salesforce Sales Cloud |
|---|---|---|
| Starting Price | $13.32/moBetter | $25/mo |
| API Rate Limit | 100 req/min | 1000 req/minBetter |
| Target Country | Global | Global |
| Category | Video Conferencing | CRM |
| Compliance | GDPR, CCPA, SOC2, HIPAA, FedRAMP | SOC2, GDPR, HIPAA, ISO27001, CCPA, POPIA |
| Hosting Regions | US-East, US-West, EU-West, AP-Southeast, AU-East | US-East, EU-West, AP-Southeast |
| Native Integrations | 7 listedBetter | 6 listed |
Zoom — Key Specs
- ✓1080p HD video with AI-powered noise cancellation included by default
- ✓Zoom AI Companion included at no extra cost for all paid plans
- ✓Webinar and Events products support up to 50,000 live attendees
- ✓99.9% uptime SLA on Business and Enterprise plans
Salesforce Sales Cloud — Key Specs
- ✓Market leader: 20%+ CRM market share
- ✓Einstein AI: lead scoring, opportunity forecasting, next best action
- ✓AppExchange: 5,000+ third-party integrations
- ✓SOC 2 Type II, ISO 27001, GDPR, HIPAA compliant
Frequently Asked Questions
What is cheaper, Zoom or Salesforce Sales Cloud?+
Zoom starts at $13.32/mo, which is lower than Salesforce Sales Cloud at $25/mo.
Which tool is better for compliance — Zoom or Salesforce Sales Cloud?+
Both support GDPR, CCPA, SOC2, HIPAA. Zoom additionally supports FedRAMP. Salesforce Sales Cloud additionally supports ISO27001, POPIA.
Is Zoom or Salesforce Sales Cloud compliant with South Africa's POPIA?+
Salesforce Sales Cloud supports POPIA compliance. Zoom does not list POPIA as a supported framework.
Which has a higher API rate limit — Zoom or Salesforce Sales Cloud?+
Salesforce Sales Cloud has a higher documented API rate limit at 1000 req/min versus Zoom at 100 req/min.
Which tool is better suited for Global?+
Zoom is evaluated for Business Teams & Enterprises in Global with hosting regions: US-East, US-West, EU-West, AP-Southeast, AU-East. Salesforce Sales Cloud has hosting regions: US-East, EU-West, AP-Southeast. For data residency in Global, check each vendor's data processing agreements.
Data last verified: 24 July 2026
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