Head-to-Head Specification Audit
Zoho One vs Salesforce
SMBs Wanting All-in-One Platform · India
Specification Matrix
| Metric | Zoho One | Salesforce |
|---|---|---|
| Starting Price | $37/mo | $25/moBetter |
| API Rate Limit | 100 req/min | 1000 req/minBetter |
| Target Country | India | Global |
| Category | Business Suite | CRM |
| Compliance | GDPR, SOC2, ISO27001 | GDPR, CCPA, POPIA, SOC2, ISO27001, FedRAMP |
| Hosting Regions | IN-Chennai, US-East, EU-West, AU-East, JP-Tokyo | US-East, EU-West, AP-Southeast, AU-East |
| Native Integrations | 6 listed | 7 listedBetter |
Zoho One — Key Specs
- ✓50+ integrated business apps in one subscription — CRM, HR, Finance, Marketing
- ✓Data stored in India data centres — fully PDPB-ready
- ✓Significantly cheaper than buying US equivalents separately
- ✓Zoho CRM used by 250,000+ businesses globally
Salesforce — Key Specs
- ✓Einstein AI forecasting surfaces at-risk deals before they slip
- ✓AppExchange has 7,000+ certified B2B integrations
- ✓POPIA and GDPR data governance controls built into Org settings
- ✓Customisable objects and flows handle any sales process complexity
Frequently Asked Questions
What is cheaper, Zoho One or Salesforce?+
Salesforce starts at $25/mo, which is lower than Zoho One at $37/mo.
Which tool is better for compliance — Zoho One or Salesforce?+
Both support GDPR, SOC2, ISO27001. Salesforce additionally supports CCPA, POPIA, FedRAMP.
Is Zoho One or Salesforce compliant with South Africa's POPIA?+
Salesforce supports POPIA compliance. Zoho One does not list POPIA as a supported framework.
Which has a higher API rate limit — Zoho One or Salesforce?+
Salesforce has a higher API rate limit at 1000 requests per minute. Zoho One: 100 req/min. Salesforce: 1000 req/min.
Which tool is better suited for India?+
Zoho One is evaluated for SMBs Wanting All-in-One Platform in India with hosting regions: IN-Chennai, US-East, EU-West, AU-East, JP-Tokyo. Salesforce has hosting regions: US-East, EU-West, AP-Southeast, AU-East. For data residency in India, check each vendor's data processing agreements.
Data last verified: 25 June 2026
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