Head-to-Head Specification Audit
Zoho CRM vs Yoco
CRM for SMB — Africa & India Focused · South Africa
Specification Matrix
| Metric | Zoho CRM | Yoco |
|---|---|---|
| Starting Price | $14/mo | $0/moBetter |
| API Rate Limit | 100 req/minBetter | 80 req/min |
| Target Country | South Africa | South Africa |
| Category | CRM | Payments Platform |
| Compliance (vendor-stated) | GDPR, POPIA, SOC2 | POPIA, PCI-DSS |
| Hosting Regions | US-East, EU-West, IN-Central | AF-South |
| Native Integrations | 6 listedBetter | 4 listed |
Zoho CRM — Key Specs
Vendor-stated- ✓Best value CRM for South African companies — ZAR pricing available
- ✓Zia AI: sales predictions, anomaly detection, next best time to contact
- ✓POPIA-compliant: data residency and DPA options for ZA companies
- ✓Free tier: 3 users, core CRM features
Yoco — Key Specs
Vendor-stated- ✓Dominant SMB card payment solution in SA — 150,000+ businesses
- ✓No monthly fee — pay per transaction only
- ✓Mobile POS device available nationwide
- ✓Business capital lending based on transaction history
Frequently Asked Questions
Which is lower-priced, Zoho CRM or Yoco?+
Yoco starts at Free plan available, which is lower than Zoho CRM at $14/mo. Verify current pricing on each vendor's website.
Which compliance frameworks do Zoho CRM and Yoco list?+
Both list POPIA in their vendor documentation. Zoho CRM additionally lists GDPR, SOC2. Yoco additionally lists PCI-DSS. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does Zoho CRM or Yoco list POPIA as a supported compliance framework?+
Zoho CRM lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. Yoco lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information.
Which has a higher documented API rate limit — Zoho CRM or Yoco?+
Zoho CRM has a higher documented API rate limit at 100 req/min versus Yoco at 80 req/min.
Which data hosting regions do Zoho CRM and Yoco support?+
Zoho CRM lists hosting regions: US-East, EU-West, IN-Central. Yoco lists hosting regions: AF-South. For data residency requirements in South Africa, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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