Head-to-Head Specification Audit
Zoho CRM vs Dojah
CRM for SMB — Africa & India Focused · South Africa
Specification Matrix
| Metric | Zoho CRM | Dojah |
|---|---|---|
| Starting Price | $14/mo | Custom pricing |
| API Rate Limit | 100 req/min | 300 req/minBetter |
| Target Country | South Africa | Africa |
| Category | CRM | KYC & Identity Verification |
| Compliance (vendor-stated) | GDPR, POPIA, SOC2 | NDPR, POPIA, Kenya DPA, FATF Recommendations |
| Hosting Regions | US-East, EU-West, IN-Central | NG-Lagos, EU-West |
| Native Integrations | 6 listedBetter | 5 listed |
Zoho CRM — Key Specs
Vendor-stated- ✓Best value CRM for South African companies — ZAR pricing available
- ✓Zia AI: sales predictions, anomaly detection, next best time to contact
- ✓POPIA-compliant: data residency and DPA options for ZA companies
- ✓Free tier: 3 users, core CRM features
Dojah — Key Specs
Vendor-stated- ✓Lowest-cost KYC API in Africa — from $0.04 per verification
- ✓Covers Nigeria, Ghana, Kenya, South Africa, Uganda, Rwanda
- ✓AML screening, document OCR, and liveness in one API
- ✓No-code verification flow builder — deploy in hours not weeks
- ✓Plug-and-play compliance for early-stage fintechs
Frequently Asked Questions
Which is lower-priced, Zoho CRM or Dojah?+
Dojah uses custom pricing. Zoho CRM starts at $14/mo. Contact Dojah directly for a quote.
Which compliance frameworks do Zoho CRM and Dojah list?+
Both list POPIA in their vendor documentation. Zoho CRM additionally lists GDPR, SOC2. Dojah additionally lists NDPR, Kenya DPA, FATF Recommendations. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does Zoho CRM or Dojah list POPIA as a supported compliance framework?+
Zoho CRM lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. Dojah lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information.
Which has a higher documented API rate limit — Zoho CRM or Dojah?+
Dojah has a higher documented API rate limit at 300 req/min versus Zoho CRM at 100 req/min.
Which data hosting regions do Zoho CRM and Dojah support?+
Zoho CRM lists hosting regions: US-East, EU-West, IN-Central. Dojah lists hosting regions: NG-Lagos, EU-West. For data residency requirements in South Africa, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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