Head-to-Head Specification Audit
Veeva Vault vs Salesforce
Pharmaceutical & MedTech Companies · Global
Specification Matrix
| Metric | Veeva Vault | Salesforce |
|---|---|---|
| Starting Price | Custom pricing | $25/mo |
| API Rate Limit | 60 req/min | 1000 req/minBetter |
| Target Country | Global | Global |
| Category | Healthcare AI Compliance | CRM |
| Compliance (vendor-stated) | FDA 21 CFR Part 11, FDA SaMD, EU MDR, ICH Q10, GxP, HIPAA | GDPR, CCPA, POPIA, SOC2, ISO27001, FedRAMP |
| Hosting Regions | US-East, EU-West, AP-Singapore | US-East, EU-West, AP-Southeast, AU-East |
| Native Integrations | 5 listed | 7 listedBetter |
Veeva Vault — Key Specs
Vendor-stated- ✓FDA 21 CFR Part 11 compliant document management — de facto pharma standard
- ✓AI audit trail with electronic signatures for regulatory submissions
- ✓Clinical, quality, regulatory, and safety in one validated platform
- ✓Used by 19 of top 20 global pharmaceutical companies
- ✓EU MDR and FDA SaMD change control workflows pre-built
Salesforce — Key Specs
Vendor-stated- ✓Einstein AI forecasting surfaces at-risk deals before they slip
- ✓AppExchange has 7,000+ certified B2B integrations
- ✓POPIA and GDPR data governance controls built into Org settings
- ✓Customisable objects and flows handle any sales process complexity
Frequently Asked Questions
Which is lower-priced, Veeva Vault or Salesforce?+
Veeva Vault uses custom pricing. Salesforce starts at $25/mo. Contact Veeva Vault directly for a quote.
Which compliance frameworks do Veeva Vault and Salesforce list?+
Veeva Vault additionally lists FDA 21 CFR Part 11, FDA SaMD, EU MDR, ICH Q10, GxP, HIPAA. Salesforce additionally lists GDPR, CCPA, POPIA, SOC2, ISO27001, FedRAMP. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Does Veeva Vault or Salesforce list POPIA as a supported compliance framework?+
Salesforce lists POPIA (Protection of Personal Information Act) as a supported compliance framework per its vendor documentation. VektorIndex has not independently verified this claim. South African organisations should request the vendor's current Data Processing Agreement and confirm data residency settings before processing personal information. Veeva Vault does not list POPIA as a supported compliance framework in its public documentation. Contact the vendor to confirm their position before processing South African personal information.
Which has a higher documented API rate limit — Veeva Vault or Salesforce?+
Salesforce has a higher documented API rate limit at 1000 req/min versus Veeva Vault at 60 req/min.
Which data hosting regions do Veeva Vault and Salesforce support?+
Veeva Vault lists hosting regions: US-East, EU-West, AP-Singapore. Salesforce lists hosting regions: US-East, EU-West, AP-Southeast, AU-East. For data residency requirements in Global, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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