Head-to-Head Specification Audit
Supabase vs Freshdesk
Open Source Firebase Alternative · Global
Specification Matrix
| Metric | Supabase | Freshdesk |
|---|---|---|
| Starting Price | $25/mo | $15/moBetter |
| API Rate Limit | 500 req/minBetter | 100 req/min |
| Target Country | Global | India |
| Category | Database & Backend | Customer Support |
| Compliance | SOC2, GDPR, HIPAA-Enterprise | GDPR, SOC2, ISO27001 |
| Hosting Regions | EU-West, US-East, AP-Southeast | IN-Mumbai, US-East, EU-West, AU-East |
| Native Integrations | 6 listedBetter | 6 listed |
Supabase — Key Specs
- ✓PostgreSQL with RLS, Edge Functions, Realtime, Auth, Storage
- ✓pgvector extension: vector similarity search without Pinecone
- ✓SOC 2 Type II, GDPR DPA (EU data residency available)
- ✓Free tier: 500MB database + 2GB storage forever
Freshdesk — Key Specs
- ✓Built in India by Freshworks — trusted by 60,000+ businesses globally
- ✓AI-powered ticket routing and resolution suggestions (Freddy AI)
- ✓Omnichannel: email, phone, chat, social media in one inbox
- ✓India data centre available — PDPB-ready for Indian businesses
Frequently Asked Questions
What is cheaper, Supabase or Freshdesk?+
Freshdesk starts at $15/mo, which is lower than Supabase at $25/mo.
Which tool is better for compliance — Supabase or Freshdesk?+
Both support SOC2, GDPR. Supabase additionally supports HIPAA-Enterprise. Freshdesk additionally supports ISO27001.
Which has a higher API rate limit — Supabase or Freshdesk?+
Supabase has a higher API rate limit at 500 requests per minute. Supabase: 500 req/min. Freshdesk: 100 req/min.
Which tool is better suited for Global?+
Supabase is evaluated for Open Source Firebase Alternative in Global with hosting regions: EU-West, US-East, AP-Southeast. Freshdesk has hosting regions: IN-Mumbai, US-East, EU-West, AU-East. For data residency in Global, check each vendor's data processing agreements.
Data last verified: 26 June 2026
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