Head-to-Head Specification Audit
Razorpay vs Loom
Indian SMBs & Startups · India
Specification Matrix
| Metric | Razorpay | Loom |
|---|---|---|
| Starting Price | $0/moBetter | $12.5/mo |
| API Rate Limit | 300 req/minBetter | 100 req/min |
| Target Country | India | Global |
| Category | Payment Processing | Video & Async Comms |
| Compliance (vendor-stated) | PCI-DSS, RBI Compliance | GDPR, SOC2, CCPA |
| Hosting Regions | IN-Mumbai, IN-Bangalore | US-East, US-West, EU-West |
| Native Integrations | 6 listed | 8 listedBetter |
Razorpay — Key Specs
Vendor-stated- ✓#1 payment gateway in India — 8M+ businesses use it
- ✓Supports UPI, NetBanking, Wallets, Cards, and EMI out of the box
- ✓Razorpay Capital offers working capital loans based on transaction history
- ✓RazorpayX business banking with INR-denominated accounts
Loom — Key Specs
Vendor-stated- ✓Record screen, camera, and microphone simultaneously with one click
- ✓AI-powered auto-titles, summaries, and chapters generated for every video
- ✓Viewer engagement data shows who watched, where they rewound, and time spent
- ✓Acquired by Atlassian — deeply integrated with Jira and Confluence
Frequently Asked Questions
Which is lower-priced, Razorpay or Loom?+
Razorpay starts at Free plan available, which is lower than Loom at $12.5/mo. Verify current pricing on each vendor's website.
Which compliance frameworks do Razorpay and Loom list?+
Razorpay additionally lists PCI-DSS, RBI Compliance. Loom additionally lists GDPR, SOC2, CCPA. These are vendor-stated frameworks. VektorIndex has not independently audited these claims.
Which has a higher documented API rate limit — Razorpay or Loom?+
Razorpay has a higher documented API rate limit at 300 req/min versus Loom at 100 req/min.
Which data hosting regions do Razorpay and Loom support?+
Razorpay lists hosting regions: IN-Mumbai, IN-Bangalore. Loom lists hosting regions: US-East, US-West, EU-West. For data residency requirements in India, confirm exact region configuration directly with each vendor.
Data last updated: 29 August 2026 — Sourced from official vendor documentation. Not independently audited. Report incorrect information
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