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Head-to-Head Specification Audit
PostHog vs Hotjar
SaaS Developers & Product Teams · Global
Specification Matrix
| Metric | PostHog | Hotjar |
|---|---|---|
| Starting Price | CustomBetter | Custom |
| API Rate Limit | N/A | N/A |
| Target Country | Global | Global |
| Category | Product Analytics | Product Analytics |
| Compliance | GDPR, SOC2, CCPA, HIPAA | GDPR, CCPA, SOC2 |
| Hosting Regions | US-East, EU-West | EU-West |
| Native Integrations | 7 listedBetter | 7 listed |
PostHog — Key Specs
- ✓Open-source: self-host on your own infrastructure for full data ownership and POPIA compliance
- ✓All-in-one: analytics, feature flags, A/B testing, session recording, and surveys
- ✓Free tier includes 1M events/month — most SaaS teams never pay
- ✓SQL access to your raw event data via PostHog's built-in query editor
Hotjar — Key Specs
- ✓Heatmaps and session recordings show exactly where users click, scroll, and drop off
- ✓Unlimited heatmaps on free plan — no cap on data collection for small sites
- ✓AI-powered Highlights automatically extracts key session moments across recordings
- ✓Feedback widgets collect qualitative user input at the exact moment of friction
Frequently Asked Questions
What is cheaper, PostHog or Hotjar?+
Both tools start at $0/mo on their entry plans.
Which tool is better for compliance — PostHog or Hotjar?+
Both support GDPR, SOC2, CCPA. PostHog additionally supports HIPAA.
Which tool is better suited for Global?+
PostHog is evaluated for SaaS Developers & Product Teams in Global with hosting regions: US-East, EU-West. Hotjar has hosting regions: EU-West. For data residency in Global, check each vendor's data processing agreements.
Data last verified: 25 June 2026
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