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Head-to-Head Specification Audit
Pipedrive vs Zapier
Sales-Focused CRM for SMB · Global
Specification Matrix
| Metric | Pipedrive | Zapier |
|---|---|---|
| Starting Price | $14/moBetter | $19.99/mo |
| API Rate Limit | 100 req/min | N/A |
| Target Country | Global | Global |
| Category | CRM | Workflow Automation |
| Compliance | GDPR, SOC2 | GDPR, CCPA, SOC2 |
| Hosting Regions | EU-West, US-East | US, EU |
| Native Integrations | 6 listed | 7 listedBetter |
Pipedrive — Key Specs
- ✓Simplest sales pipeline management — visual drag-and-drop
- ✓AI Sales Assistant: win probability and next action recommendations
- ✓GDPR compliant — EU data residency available
- ✓Best price/feature ratio in CRM category
Zapier — Key Specs
- ✓7,000+ app integrations — highest integration count in the automation market
- ✓Multi-step Zaps allow complex branching logic without writing code
- ✓Webhooks by Zapier catches any raw HTTP POST for custom integrations
- ✓Tables and Interfaces allow lightweight data storage inside Zapier
Frequently Asked Questions
What is cheaper, Pipedrive or Zapier?+
Pipedrive starts at $14/mo, which is lower than Zapier at $19.99/mo.
Which tool is better for compliance — Pipedrive or Zapier?+
Both support GDPR, SOC2. Zapier additionally supports CCPA.
Which tool is better suited for Global?+
Pipedrive is evaluated for Sales-Focused CRM for SMB in Global with hosting regions: EU-West, US-East. Zapier has hosting regions: US, EU. For data residency in Global, check each vendor's data processing agreements.
Data last verified: 26 June 2026
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