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Head-to-Head Specification Audit
Pipedrive vs Make
SMB Sales Teams · Global
Specification Matrix
| Metric | Pipedrive | Make |
|---|---|---|
| Starting Price | $14/mo | $9/moBetter |
| API Rate Limit | 80 req/min | N/A |
| Target Country | Global | Global |
| Category | CRM | Workflow Automation |
| Compliance | GDPR, POPIA, SOC2 | GDPR, SOC2 |
| Hosting Regions | EU-West, US-East | EU |
| Native Integrations | 7 listedBetter | 7 listed |
Pipedrive — Key Specs
- ✓Visual pipeline UI reduces CRM admin time vs Salesforce by up to 40%
- ✓AI Sales Assistant surfaces next best actions for each open deal
- ✓LeadBooster chatbot qualifies inbound leads around the clock
- ✓GDPR and POPIA compliance controls built into all paid tiers
Make — Key Specs
- ✓Visual scenario builder handles complex branching logic not possible in Zapier
- ✓10,000 operations/month on Free tier vs Zapier's 100 tasks
- ✓HTTP/SOAP module enables direct API calls to any endpoint without a connector
- ✓Real-time trigger execution — no polling delays unlike Zapier free tier
Frequently Asked Questions
What is cheaper, Pipedrive or Make?+
Make starts at $9/mo, which is lower than Pipedrive at $14/mo.
Which tool is better for compliance — Pipedrive or Make?+
Both support GDPR, SOC2. Pipedrive additionally supports POPIA.
Is Pipedrive or Make compliant with South Africa's POPIA?+
Pipedrive supports POPIA compliance. Make does not list POPIA as a supported framework.
Which tool is better suited for Global?+
Pipedrive is evaluated for SMB Sales Teams in Global with hosting regions: EU-West, US-East. Make has hosting regions: EU. For data residency in Global, check each vendor's data processing agreements.
Data last verified: 11 June 2026
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