Head-to-Head Specification Audit
Pipedrive vs Loom
SMB Sales Teams · Global
Specification Matrix
| Metric | Pipedrive | Loom |
|---|---|---|
| Starting Price | $14/mo | $12.5/moBetter |
| API Rate Limit | 80 req/min | 100 req/minBetter |
| Target Country | Global | Global |
| Category | CRM | Video & Async Comms |
| Compliance | GDPR, POPIA, SOC2 | GDPR, SOC2, CCPA |
| Hosting Regions | EU-West, US-East | US-East, US-West, EU-West |
| Native Integrations | 7 listed | 8 listedBetter |
Pipedrive — Key Specs
- ✓Visual pipeline UI reduces CRM admin time vs Salesforce by up to 40%
- ✓AI Sales Assistant surfaces next best actions for each open deal
- ✓LeadBooster chatbot qualifies inbound leads around the clock
- ✓GDPR and POPIA compliance controls built into all paid tiers
Loom — Key Specs
- ✓Record screen, camera, and microphone simultaneously with one click
- ✓AI-powered auto-titles, summaries, and chapters generated for every video
- ✓Viewer engagement data shows who watched, where they rewound, and time spent
- ✓Acquired by Atlassian — deeply integrated with Jira and Confluence
Frequently Asked Questions
What is cheaper, Pipedrive or Loom?+
Loom starts at $12.5/mo, which is lower than Pipedrive at $14/mo.
Which tool is better for compliance — Pipedrive or Loom?+
Both support GDPR, SOC2. Pipedrive additionally supports POPIA. Loom additionally supports CCPA.
Is Pipedrive or Loom compliant with South Africa's POPIA?+
Pipedrive supports POPIA compliance. Loom does not list POPIA as a supported framework.
Which has a higher API rate limit — Pipedrive or Loom?+
Loom has a higher API rate limit at 100 requests per minute. Pipedrive: 80 req/min. Loom: 100 req/min.
Which tool is better suited for Global?+
Pipedrive is evaluated for SMB Sales Teams in Global with hosting regions: EU-West, US-East. Loom has hosting regions: US-East, US-West, EU-West. For data residency in Global, check each vendor's data processing agreements.
Data last verified: 25 June 2026
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