Head-to-Head Specification Audit
PayFast vs Loom
E-Commerce & SaaS Businesses · South Africa
Specification Matrix
| Metric | PayFast | Loom |
|---|---|---|
| Starting Price | CustomBetter | $12.5/mo |
| API Rate Limit | 60 req/min | 100 req/minBetter |
| Target Country | South Africa | Global |
| Category | Payment Processing API | Video & Async Comms |
| Compliance | POPIA, PCI-DSS | GDPR, SOC2, CCPA |
| Hosting Regions | ZA-Cape-Town, ZA-Johannesburg | US-East, US-West, EU-West |
| Native Integrations | 6 listed | 8 listedBetter |
PayFast — Key Specs
- ✓Only major payment gateway with POPIA-compliant ZA data residency by default
- ✓Supports EFT, credit card, Instant EFT, Mobicred, and SnapScan natively
- ✓No monthly fee — pay 2.0–3.5% per transaction only
- ✓Recurring billing API supports subscription SaaS models out of the box
Loom — Key Specs
- ✓Record screen, camera, and microphone simultaneously with one click
- ✓AI-powered auto-titles, summaries, and chapters generated for every video
- ✓Viewer engagement data shows who watched, where they rewound, and time spent
- ✓Acquired by Atlassian — deeply integrated with Jira and Confluence
Frequently Asked Questions
What is cheaper, PayFast or Loom?+
PayFast starts at $0/mo, which is lower than Loom at $12.5/mo.
Which tool is better for compliance — PayFast or Loom?+
PayFast additionally supports POPIA, PCI-DSS. Loom additionally supports GDPR, SOC2, CCPA.
Is PayFast or Loom compliant with South Africa's POPIA?+
PayFast supports POPIA compliance. Loom does not list POPIA as a supported framework.
Which has a higher API rate limit — PayFast or Loom?+
Loom has a higher API rate limit at 100 requests per minute. PayFast: 60 req/min. Loom: 100 req/min.
Which tool is better suited for South Africa?+
PayFast is evaluated for E-Commerce & SaaS Businesses in South Africa with hosting regions: ZA-Cape-Town, ZA-Johannesburg. Loom has hosting regions: US-East, US-West, EU-West. For data residency in South Africa, check each vendor's data processing agreements.
Data last verified: 25 June 2026
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