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Head-to-Head Specification Audit
HubSpot CRM vs Zapier
Inbound CRM for SMB · Global
Specification Matrix
| Metric | HubSpot CRM | Zapier |
|---|---|---|
| Starting Price | CustomBetter | $19.99/mo |
| API Rate Limit | 100 req/min | N/A |
| Target Country | Global | Global |
| Category | CRM | Workflow Automation |
| Compliance | GDPR, CCPA, SOC2, ISO27001, POPIA | GDPR, CCPA, SOC2 |
| Hosting Regions | US-East, EU-West | US, EU |
| Native Integrations | 6 listed | 7 listedBetter |
HubSpot CRM — Key Specs
- ✓Free CRM forever — unlimited contacts, pipeline, deals
- ✓ChatSpot AI: natural language CRM queries
- ✓GDPR consent management tools built-in
- ✓POPIA data export and deletion tools added 2024
Zapier — Key Specs
- ✓7,000+ app integrations — highest integration count in the automation market
- ✓Multi-step Zaps allow complex branching logic without writing code
- ✓Webhooks by Zapier catches any raw HTTP POST for custom integrations
- ✓Tables and Interfaces allow lightweight data storage inside Zapier
Frequently Asked Questions
What is cheaper, HubSpot CRM or Zapier?+
HubSpot CRM starts at $0/mo, which is lower than Zapier at $19.99/mo.
Which tool is better for compliance — HubSpot CRM or Zapier?+
Both support GDPR, CCPA, SOC2. HubSpot CRM additionally supports ISO27001, POPIA.
Is HubSpot CRM or Zapier compliant with South Africa's POPIA?+
HubSpot CRM supports POPIA compliance. Zapier does not list POPIA as a supported framework.
Which tool is better suited for Global?+
HubSpot CRM is evaluated for Inbound CRM for SMB in Global with hosting regions: US-East, EU-West. Zapier has hosting regions: US, EU. For data residency in Global, check each vendor's data processing agreements.
Data last verified: 26 June 2026
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