Head-to-Head Specification Audit
Pipedrive vs Xendit
SMB Sales Teams · Global
Specification Matrix
| Metric | Pipedrive | Xendit |
|---|---|---|
| Starting Price | $14/mo | CustomBetter |
| API Rate Limit | 80 req/min | 200 req/minBetter |
| Target Country | Global | Southeast Asia |
| Category | CRM | Payment Processing |
| Compliance | GDPR, POPIA, SOC2 | Bank Indonesia Regulated, PDP Law |
| Hosting Regions | EU-West, US-East | ID-Jakarta, PH-Manila |
| Native Integrations | 7 listedBetter | 4 listed |
Pipedrive — Key Specs
- ✓Visual pipeline UI reduces CRM admin time vs Salesforce by up to 40%
- ✓AI Sales Assistant surfaces next best actions for each open deal
- ✓LeadBooster chatbot qualifies inbound leads around the clock
- ✓GDPR and POPIA compliance controls built into all paid tiers
Xendit — Key Specs
- ✓Leading payment gateway in Indonesia — $150M+ in funding
- ✓Accepts bank transfers, e-wallets (GoPay, OVO, Dana), cards, and QRIS
- ✓Virtual account payments — the primary B2B payment method in Indonesia
- ✓Expanding to Philippines, Vietnam, Malaysia, and Thailand
Frequently Asked Questions
What is cheaper, Pipedrive or Xendit?+
Xendit starts at $0/mo, which is lower than Pipedrive at $14/mo.
Which tool is better for compliance — Pipedrive or Xendit?+
Pipedrive additionally supports GDPR, POPIA, SOC2. Xendit additionally supports Bank Indonesia Regulated, PDP Law.
Is Pipedrive or Xendit compliant with South Africa's POPIA?+
Pipedrive supports POPIA compliance. Xendit does not list POPIA as a supported framework.
Which has a higher API rate limit — Pipedrive or Xendit?+
Xendit has a higher API rate limit at 200 requests per minute. Pipedrive: 80 req/min. Xendit: 200 req/min.
Which tool is better suited for Global?+
Pipedrive is evaluated for SMB Sales Teams in Global with hosting regions: EU-West, US-East. Xendit has hosting regions: ID-Jakarta, PH-Manila. For data residency in Global, check each vendor's data processing agreements.
Data last verified: 25 June 2026
Related CRM Comparisons
Is this your tool?
Claim or upgrade your VektorIndex listing
Get a Verified badge, add your own specs, and appear at the top of comparison pages.