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Head-to-Head Specification Audit

Pipedrive vs Duck Creek Technologies

SMB Sales Teams · Global

CRM

Pipedrive

SMB Sales Teams · Global

Visit Pipedrive

Insurance Software

Duck Creek Technologies

Insurance Core Systems Platform · United States

Visit Duck Creek Technologies

Specification Matrix

MetricPipedriveDuck Creek Technologies
Starting Price$14/moBetter$300000/mo
API Rate Limit80 req/minBetter80 req/min
Target CountryGlobalUnited States
CategoryCRMInsurance Software
ComplianceGDPR, POPIA, SOC2SOC2, ISO27001, NAIC
Hosting RegionsEU-West, US-EastUS-East, US-West, EU-West
Native Integrations7 listedBetter6 listed

Pipedrive — Key Specs

  • Visual pipeline UI reduces CRM admin time vs Salesforce by up to 40%
  • AI Sales Assistant surfaces next best actions for each open deal
  • LeadBooster chatbot qualifies inbound leads around the clock
  • GDPR and POPIA compliance controls built into all paid tiers

Duck Creek Technologies — Key Specs

  • Cloud-native P&C insurance platform — fast SaaS deployment
  • Duck Creek Intelligence: AI analytics and decision engine
  • SOC 2 Type II, ISO 27001
  • Strong US market: 100+ carriers on platform

Frequently Asked Questions

What is cheaper, Pipedrive or Duck Creek Technologies?+

Pipedrive starts at $14/mo, which is lower than Duck Creek Technologies at $300000/mo.

Which tool is better for compliance — Pipedrive or Duck Creek Technologies?+

Both support SOC2. Pipedrive additionally supports GDPR, POPIA. Duck Creek Technologies additionally supports ISO27001, NAIC.

Is Pipedrive or Duck Creek Technologies compliant with South Africa's POPIA?+

Pipedrive supports POPIA compliance. Duck Creek Technologies does not list POPIA as a supported framework.

Which has a higher API rate limit — Pipedrive or Duck Creek Technologies?+

Pipedrive has a higher API rate limit at 80 requests per minute. Pipedrive: 80 req/min. Duck Creek Technologies: 80 req/min.

Which tool is better suited for Global?+

Pipedrive is evaluated for SMB Sales Teams in Global with hosting regions: EU-West, US-East. Duck Creek Technologies has hosting regions: US-East, US-West, EU-West. For data residency in Global, check each vendor's data processing agreements.

Data last verified: 26 June 2026

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