Head-to-Head Specification Audit
Jira vs Salesforce
Software Development Teams · Global
Specification Matrix
| Metric | Jira | Salesforce |
|---|---|---|
| Starting Price | CustomBetter | $25/mo |
| API Rate Limit | 200 req/min | 1000 req/minBetter |
| Target Country | Global | Global |
| Category | Project Management | CRM |
| Compliance | GDPR, SOC2, ISO27001, CCPA, HIPAA | GDPR, CCPA, POPIA, SOC2, ISO27001, FedRAMP |
| Hosting Regions | US-East, EU-West, AP-Southeast, AU-East | US-East, EU-West, AP-Southeast, AU-East |
| Native Integrations | 8 listedBetter | 7 listed |
Jira — Key Specs
- ✓Free plan supports up to 10 users with full scrum and kanban boards
- ✓Deep GitHub, GitLab, and Bitbucket integration auto-links every PR to an issue
- ✓Advanced Roadmaps visualises cross-team dependencies at the programme level
- ✓Atlassian Intelligence AI writes issue descriptions and summarises sprint progress
Salesforce — Key Specs
- ✓Einstein AI forecasting surfaces at-risk deals before they slip
- ✓AppExchange has 7,000+ certified B2B integrations
- ✓POPIA and GDPR data governance controls built into Org settings
- ✓Customisable objects and flows handle any sales process complexity
Frequently Asked Questions
What is cheaper, Jira or Salesforce?+
Jira starts at $0/mo, which is lower than Salesforce at $25/mo.
Which tool is better for compliance — Jira or Salesforce?+
Both support GDPR, SOC2, ISO27001, CCPA. Jira additionally supports HIPAA. Salesforce additionally supports POPIA, FedRAMP.
Is Jira or Salesforce compliant with South Africa's POPIA?+
Salesforce supports POPIA compliance. Jira does not list POPIA as a supported framework.
Which has a higher API rate limit — Jira or Salesforce?+
Salesforce has a higher API rate limit at 1000 requests per minute. Jira: 200 req/min. Salesforce: 1000 req/min.
Which tool is better suited for Global?+
Jira is evaluated for Software Development Teams in Global with hosting regions: US-East, EU-West, AP-Southeast, AU-East. Salesforce has hosting regions: US-East, EU-West, AP-Southeast, AU-East. For data residency in Global, check each vendor's data processing agreements.
Data last verified: 25 June 2026
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